Who we are
Loop Trails Strategy is founded and led by Jordan Williams.
I help brands grow in ways that actually last.
I’ve spent my career inside brands, resorts and speciality retailers where growth has to be earned—not forced. I’ve led global marketing teams, launched brands into the U.S., managed significant budgets, rebuilt brands at scale, and boot-strapped a company from the ground up. Across every role, the constant has been a focus on brand strength, customer trust, and sustainable momentum.
Most recently, I was an equity partner and Head of US Brand & Marketing at Passenger Clothing, driving the brand’s expansion from the UK into the U.S.—from go-to-market strategy and marketing team build-out to aligning brand storytelling with performance marketing. Before that, as Global Marketing Director at Smartwool, my team and I drove significant measurable gains in brand awareness, ecommerce traffic and revenue, and new customer acquisition across global markets.
Earlier roles at Vail Resorts Retail, Keystone Resort, REI, and Red Bull shaped how I think about scale, culture, and experience—leading brand strategy across hundreds of retail locations, launching new digital channels, and producing global cultural moments that connected brand to community.
I’ve also boot-strapped a startup challenger brand, which means I understand the realities of small teams, cash flow pressure, and hard trade-offs.
Through Loop Trail Strategies, I partner directly with founders and leadership teams to build stronger brands, healthier revenue, better businesses, and clearer paths forward—reducing reliance on performance media, increasing customer lifetime value, and giving teams leverage without burnout.
If you’re building for the long run, I’d love to help.
Tanner to Escalante to New Hance Loop, Arizona
Recommendations for Jordan
“Jordan is one of the most talented marketers I’ve worked with in my career. He clearly and concisely communicates advanced marketing strategy in a way that anyone from finance to tech to agencies can understand and quickly take action. His teams are strong, aligned behind cohesive goals, and allowed to shine; it’s easy to tell this is supported by his leadership and personal investment in growing people. Jordan isn’t afraid to make the tough choices that are right for the business; even when they may be dramatically different than what’s been done previously, he brings along other teams to align and solidify movement toward the right strategy. Jordan is always willing to lend a hand to advancing a greater goal - be it sharing out best case studies, connecting with peers, or banding together with others to gain better measurement, technology, or resources for the greater whole. I learned so much in working with Jordan, and I know he will thrive and advance any brand that’s lucky enough to have him.”
“Working with Jordan during our time at Smartwool was such a pleasure. While we were not in the same department, we served together on the brand’s strategic leadership team that cross-functionally drove execution of Smartwool’s annual strategic plan. Jordan was an integral part not only within this team, but also as a leader and advocate of all cross-functional work and projects throughout the brand. What I enjoy most about Jordan is his empathy and ability to relate to and work with anyone throughout the organization, but especially his thoughtful and articulate way of communicating and leading. I could always rely on him to bring thought-provoking ideas and questions to our projects, and do so in a way that brought everyone together in-step to the larger goal.”
“I had the pleasure of working with Jordan during his time at Smartwool. Even though we were not in the same department, we collaborated on various pieces of the business. As a data analyst, it can be hard working with marketers who are not as comfortable with the day-to-day/operational numbers, but Jordan is not that. He does not shy away from the nitty-gritty details and understands the inner workings of each business unit he oversees. Each month, we would put our heads together (along with other team members) to forecast the website traffic numbers based on the Media budget. During these times, I got to witness firsthand Jordan’s intelligence and experience in driving strategy both qualitatively and quantitatively. He is a good listener and takes in everyone’s thoughts before providing his own. What I appreciate most about Jordan is that, even during the most intense moments, he knows how to release the pressure with a well-timed one-liner or how to ask the best, deepest questions to get people thinking. ”
“He is that rare leader who brings great experience AND empathy to the workplace. His breadth of knowledge in the marketing industry was incredibly valuable at Smartwool as he pushed us to think differently so that we could bring an authentic viewpoint to our consumers. Jordan has a unique ability to adapt to all situations and circumstances: from executive leadership meetings, to cross-functional initiatives, to customer-facing events. Jordan is an asset in any situation and brings a genuine passion and energy to all the work that he does. ”
“I had the pleasure of working with Jordan for over a year as a key agency partner and have nothing but great things to say. We work with a lot of leaders from different brands and I appreciated his ability to work at both 500 and 10,000 feet, keeping in mind business goals across eComm and retail channels. His thought leadership, curiosity to test the status quo and drive to bring the best media to market made our work stronger. Most of all, Jordan is a kind and thoughtful person, with a great sense of humor that made our team feel like an extension of the team.”
“He is a kind, funny, wonderful human who leads with a sense of humanity and openness. He brings thoughtfulness and a well-developed sense of self-awareness to every situation, making him both an amazing people leader and a dynamic strategist. He is savvy and can build meaningful relationships quickly, and embodies the idea that HOW you do something is just as important as WHAT you’re doing. As a manager, he guided me in making some big strides in my professional skills and also supported me as I gained footing within the organization. Anyone would be very lucky to work with Jordan.”
“Jordan was an absolute pleasure to work with during our time together at Smartwool. He is an amazing business partner who understands the need for all teams to be working towards the same goal, using our brand’s values to drive decision-making and alignment on actions. His ability to be compassionate and humble while helping to drive our strategic vision was extremely admirable. He clearly articulated our global brand strategies, helping to drive our business growth across all channels. ”
“Jordan is a marketing genius and a rockstar leader. I had the privilege of working with him when he was heading the global marketing for Smartwool, the business that I’m leading in EMEA. Jordan has a talent for creating and executing effective marketing strategies that align with the company vision and values. He is passionate about sustainability and making a positive impact on the world. He leads his team with enthusiasm, trust, and empowerment. He is always looking for new challenges and opportunities to grow the business and his team. Jordan played a key role in turning Smartwool from a beloved product to a beloved brand globally and in Europe. He has an exceptional talent to understand local differences but at the same time keeping a global direction. ”
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